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Suspect that because these are 2m x 3m panes of glass the options for getting them upstairs are a little limited...
@ChasnotRobert @Señor_Bear thanks for the comments, sounds like 'niche window supplier' is providing a truly bespoke service... will challenge them on it, and go elsewhere if need be
lookitsluke
ChasnotRobert
Windows are normally installed from the inside