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now I have to sit on hold for 20 more fucking minutes, whilst I get to hear about some shitty tasting notes about the beers on offer this month before I'll likely speak to someone who will offer me a cheaper subscription rather than just click cancel and end the call.
Send them a letter on headed notepaper from a legal firm asking for them to stop your subscription.
mashton
Subscription services that allow you to update every bit of information online, including opting to have more shit delivered at an increased cost, but as soon as you want to cancel you have to ring up a number, sit on hold for about 20 minutes listening to the same repeating low quality music and message about 50 times before you then get through to someone who can't just cancel the subscription, they'll want a reason, they'll offer a better price for the service, they'll let you know that the £1 of credit I've accrued will be lost to the ether.
Tried Beer 52 few months ago as had a deal with work where I just needed to pay for delivery, wasn't particularly impressed by the offerings even for free so opted to cancel the subscription. Apparently though the person I spoke to thought I'd change my mind and so just put a temporary pause on it. So I've just received an email to say 'Hallelujah', the pause on my account is coming to an end and expecting me to be delighted that they're going to be charging my card the full cost in 72 hours for another delivery of 'juicy bangers'.
So now I have to sit on hold for 20 more fucking minutes, whilst I get to hear about some shitty tasting notes about the beers on offer this month before I'll likely speak to someone who will offer me a cheaper subscription rather than just click cancel and end the call.