Wondering what people think about this current ebay predicament.
I sold a nice carbon frameset in lovely condition a few weeks back. The seller was very happy until last night I had a message to say that one of the bottle cage bolts is seized and he can't remove it. He subsequently sent me a message to say if he can't free it he wants a refund. (He said he would soak it in wd40 and see if that does the trick first).
Of course I didn't think to check those bolts.. My thinking is, if he can't free it using a variety of pretty standard methods available first, I will suggest to pay for it to be removed professionally. I feel this would be the appropriate response to this since he wanted the frameset, not send it back as if there's no way to remove a siezed up bolt?
Wondering what people think about this current ebay predicament.
I sold a nice carbon frameset in lovely condition a few weeks back. The seller was very happy until last night I had a message to say that one of the bottle cage bolts is seized and he can't remove it. He subsequently sent me a message to say if he can't free it he wants a refund. (He said he would soak it in wd40 and see if that does the trick first).
Of course I didn't think to check those bolts.. My thinking is, if he can't free it using a variety of pretty standard methods available first, I will suggest to pay for it to be removed professionally. I feel this would be the appropriate response to this since he wanted the frameset, not send it back as if there's no way to remove a siezed up bolt?
Can anyone share their thoughts..?