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@bujalarab
There was no option. It took me straight to delivery choice. Which were 2. RM(tracked 48) £3.60 and Click&Collect at £4.66 and after this printing label. I think it was my 2nd return in 9 years but do not remember anything like this. The other return a couple of years ago was due to my fault too, and a more expensive item, but no such thing to be forced to choose way to deliver.
I heard a few years back that they made a agreement with RM for deliveries and just wonder if it is part of agreement to have this kind of rip-off.
As for not geting there there is the proof of sending(I don't put stamps on whatever I send), so I think that should be sorted.