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Indeed, pissy phone calls and fake reviews to follow.
'It's on Special Order and we'll install it as soon as possible when the parts arrive'
This is usually with broken rear mech hangers.
'Just replace it'
Me: 'We'll have to match it, order one and wait for it to arrive. There's probably 1,000 different ones out there'
'OK, tell me what it is and I'll order one myself'
So we do all the work and you get one? Why not you do all the work and we get one?
face palm
I'm pretty much numb to all this. All the gears no idea... This is part of my lolz for the day, just laugh inside and smile ;)
Don't get me started on the Carrera/Halfords bikes...
coventry_eagle
BrickMan
I'm having so much of the classic "we've got to order in those parts and our suppliers are running a bit slower than normal currently so i'll give you a call in a few day'
next day at 8am "is my bike ready?"