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Totally agree in respect to the current situation, but people using that as ammunition in reviews to shit on every person working in that business stinks of selfishness really.
@bujalarab not saying none of what you’ve said is valid, but the pay gap vs quality of work void is massive, I’ll do the best I can to attend to your bike in the most thorough way, but if you come to me about a mis-aligned head badge, I honestly can’t take you seriously. What exactly do you expect a staff member to do about something like that exactly?
This goes both ways tbh. Customers always think ‘we’re fleecing them’ of money, and bike shops barely make enough money from servicing.
To be fair, most of those people can fuck right off. A bicycle is hardly an essential item.
Everyone that works with bikes that I know has been working like machines trying to get things moving.
If you can't wait a couple more weeks for an item to be delivered by an over stressed system during a global pandemic, you deserve to wait even longer.
Pedal guy can jump in the fucking sea. There's no 'consumer right' for your incompetence at installing a fucking pedal. We've had about 30 cases of this (not Evans) so far, even with instructions plastered to the box. Like fuck it's a warranty.
Other wanker complains about bike being destroyed in transit. How's that the retailers fault?
The entitlement is astonishing really.