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@withered_preacher
Conversation with Post Office, failure on somebody's part.
I've since spoken to my customs office and they have no idea where the package (bike rims from Starbike) is either.
Agent
1:35 PM
Hi, my name is Julien. I can definitely help you with your inquiry. Please note, if you are using a device and it goes to sleep, you may be disconnected from the chat.
You
1:35 PM
ok
Agent
1:36 PM
This item was despatched from the country of origin Germany on June 3rd'2020. Unfortunately this is the only scan that we are able to see. If you require additional information you will need to contact the sender as the parcel is not with Canada Post as of yet. When the US customs release the parcel then it will be in the hands of Canada Post. I am sorry for the inconvenience this may have caused you.
You
1:37 PM
Why would it be in US customs' hands?
You
1:37 PM
The last guy I chatted with said it was in quarantine in Canada, now it's a new story.
You
1:37 PM
Are you still there?
Agent
1:40 PM
When an item reaches customs during the COVID 19 pandemic they do have procedures on place to disinfect and clean the parcels before this enters Canada. Not sure if this is what the last representative was referring to when he meant that this item was in Quarantine. I do apologize for this. This item is not in Canada as of yet according to the tracking that I see here. I do apologize as the tracking information is the only thing I can see here.
You
1:41 PM
So back to the US Customs question, why did say it was in US Customs possession?
Agent
1:43 PM
This item was despatched from the country of origin Germany on June 3rd'2020. Unfortunately this is the only scan that we are able to see. The scanning does not indicate that this is in customs however the item did leave Germany. Therefore there is a high chance at this moment that your item is in customs even though the scanning does not indicate this. You will see a scan when customs releases the parcel to Canada Post and when they do we will be able to provide you with an expected delivery date for you to receive your parcel.
You
1:45 PM
US Customs! You said it was in US Customs further up, how is this possible with an item coming from Germany to Canada? Are we no longer a sovereign country?
Agent
1:47 PM
This is the message that I originally sent you. This item was despatched from the country of origin Germany on June 3rd'2020. Unfortunately this is the only scan that we are able to see. If you require additional information you will need to contact the sender as the parcel is not with Canada Post as of yet. When the US customs release the parcel then it will be in the hands of Canada Post. I am sorry for the inconvenience this may have caused you.
You
1:48 PM
That's right. Where does the United States enter into this equation?
Agent
1:50 PM
When a parcel comes into Canada this must stop at the Canadian/US border for inspection before this item enters Canada.
(my name), is there anything else I can help you with today?
You
1:50 PM
Clearly not, you haven't helped me yet.
Agent
1:51 PM
I do apologize if I do not have the answers that you are looking for today. (my name), is there anything else I can help you with today?
You
1:52 PM
No, other than a transcript.