You are reading a single comment by @jackbepablo and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@jackbepablo
With Evans, it's always been a bit hit-or-miss with the store or staff member. The bulk of the bad reviews sound like they're related to mail order, which has a lot less scope for the staff to act on their own initiative rather than following potentially dodgy orders from above. A lot of the poor communication and inability to speak to anyone would be all that home delivery stuff. I know a few people in stores, and while it sucks to be working for a company that is undoubtedly getting worse, they're working hard and don't deserve some of the shit that people leaving those reviews would be handing out face to face. With chain stores and buying depts. and everything, the shop staff don't really get more info than the end consumer.
If I had someone moaning about a logo on a headset spacer not being lined up, I'm not sure how well I'd react.