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checked that the cistern isn't stuck open for some reason?
Definitely do this.
Some friends renovated their house. The husband is an engineer and very handy so did everything. They were being charged a fortune in water, so they understandably kicked off and got a refund.
Just to be on the safe side they checked all the plumbing only to notice that one of their toilets was constantly flowing ever so slightly and obviously had been for months.
Who do I call : plumber or Thames water?
We have a shared water main into our house (with a house above). When our tap is on I can hear the meter spinning round. When our tap isn't on I can hear the meter spinning around (because upstairs use water, the bastards).
In the last couple of days, it sounds like the meter is always spinning and the downstairs toilet(yes get me) there's a trickling noise to a pipe.
I don't think we've got a leak, I'd have noticed inside, I don't get on with upstairs enough to ask.