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  • Who do I call : plumber or Thames water?
    We have a shared water main into our house (with a house above). When our tap is on I can hear the meter spinning round. When our tap isn't on I can hear the meter spinning around (because upstairs use water, the bastards).
    In the last couple of days, it sounds like the meter is always spinning and the downstairs toilet(yes get me) there's a trickling noise to a pipe.

    I don't think we've got a leak, I'd have noticed inside, I don't get on with upstairs enough to ask.

  • Maybe a silly question, but have you checked that the cistern isn't stuck open for some reason?

  • In the last couple of days, it sounds like the meter is always spinning and the downstairs toilet(yes get me) there's a trickling noise to a pipe

    Put a line of loo paper around the inside of the pan. If there's a trickle of water from the cistern, past the syphon then the paper will show it up.

    If there's a cistern overflow pipe that goes outside , is the water level below the top.

    Do you have a pressurised hot water cylinder?... which will have over pressure and over temp valves.
    They can leak (or flow water as designed) you'd see it going through the tundish if applicable.

  • You’ll need to double check so if you’ve got an external stop tap After the meter shut it off and see if the meter is spinning. If so will suggest there’s a leak on the comm pipe which Thames will have tonfix

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