Check you’ve got the right gear cable
I know it sounds daft but I had the same with my CX bike, sent the shifter back to SRAM claiming it was faulty. They sent it back saying the gear cable was the issue and it needed to be a 1.1mm cable (if I remember correctly)
Oh that’s interesting. Just checked the cable size and it’s 1.2mm. Could possibly be the issue?
As SRAM shifter cables are all listed as 1.1mm thick and the post above has SRAM actually telling you that too I’ll go out on a limb and say “Yes”
@Garbles started
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
Check you’ve got the right gear cable
I know it sounds daft but I had the same with my CX bike, sent the shifter back to SRAM claiming it was faulty. They sent it back saying the gear cable was the issue and it needed to be a 1.1mm cable (if I remember correctly)