Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?
Take the £200 and contact the manufacturer directly - they probably have a fixed-price repair plan (and possibly a long parts-only warranty where you only pay labour). It’ll be expensive but less than the independent repair.
Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?