• I wasn't injured in the collision thankfully (beyond cuts and bruises) which the doctors at hospital were pretty amazed at.

    As I wasn't seriously injured I assumed a solicitor wouldn't be interested in the case. Besides, I just want my property replaced, I'm not interested in taking the driver to court. She was an 80 year old woman with her 91 year old husband in the passenger seat, no reason to put them under stress so long as they play nice with my insurance claim.

    I took down details of three witnesses, all of whom followed up with a message to confirm their story and check I was ok. So I feel if the driver did try to contest the claim I'd be well supported.

    Will I actually need to contact her insurance? I was under the impression that my insurer will be in contact with hers (I provided these details to them) and they will sort it out between them. If that's not the case I can call the driver and provide my details but I wasn't sure if it was required in this situation.

  • If your insurer's dealing with it, fine. It sounds as if you've got this sorted--statements from responsive witnesses should make it impossible to contest. Hopefully they're nice people and there won't be any more difficulty.

    Very lucky that you weren't badly injured.

    Anyway, it sounds as if you've done everything right so far.

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