Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?
Quote the sale of goods act at them? IIRC they have to last a reasonable lengthy of time to be fit for purpose; I think 2 years minimum is the presumption for expensive things like white goods.
Yeah, that's the premise under which I'm getting the refund, it's just the amount is done with their own calculator, which the person on the phone can't won't divulge. I just wondered what legal footing I have to challenge this amount.
Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?