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  • Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?

  • Quote the sale of goods act at them? IIRC they have to last a reasonable lengthy of time to be fit for purpose; I think 2 years minimum is the presumption for expensive things like white goods.

  • Yeah, that's the premise under which I'm getting the refund, it's just the amount is done with their own calculator, which the person on the phone can't won't divulge. I just wondered what legal footing I have to challenge this amount.

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