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That's giving a depreciation of £15.64 per month, if the depreciation is linear that means a £419 fridge would have a life expectancy of 26 months. Is that reasonable?
Ask them to show their workings -
Quote the sale of goods act at them? IIRC they have to last a reasonable lengthy of time to be fit for purpose; I think 2 years minimum is the presumption for expensive things like white goods.
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I thought you automatically got 2 years warranty under EU laws?
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Take the £200 and contact the manufacturer directly - they probably have a fixed-price repair plan (and possibly a long parts-only warranty where you only pay labour). It’ll be expensive but less than the independent repair.
Dibble
Thrustvector
Vince
Dramatic_Hammer
@Polygon
Fridge is borked after 14 months of ownership and has been quoted £350 to repair by an independant. Currys have offered me £200 compensation, which is a number that gets fired out of their machine with no resoning to the call handler at the other end. This is -£219 depreciation over 14 months. Is there any way I can dispute this valuation?