Customer came in with a broken Brooks Swallow Titanium, snapped tension bolt at the neck, told him to get it sorted by Brooks.
Apparently there's a £60 charge and it was replaced with a standard steel bolt!
What the ?!?!?!
Photo was taken with permission of owner.
Please discuss (disgust?)...
Edit: Swallow not Swift as pointed out by Nick!
That’s very shit.
Indeed! Shocked beyond words...
@sbbohr started
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Customer came in with a broken Brooks Swallow Titanium, snapped tension bolt at the neck, told him to get it sorted by Brooks.
Apparently there's a £60 charge and it was replaced with a standard steel bolt!
What the ?!?!?!
Photo was taken with permission of owner.
Please discuss (disgust?)...
Edit: Swallow not Swift as pointed out by Nick!