eBay problems, resolutions, shenanigans, questions and info (not bike finds)

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non-ebay, but what would the hive-mind position be on a facebook marketplace sale where they've sent me an incorrectly described item and I want to return? Should they have to pay for return postage?
(I specifically asked before if it was a 5750 compact chainset, to which they replied 'yes, it's compact'. It turned out to be a 5700 non-compact one). Not heard back from my initial response, but I want to know where I stand before potentially needing to get bolshy :-)

Definitely, but blood from a stone will probably be easier to achieve. Assuming you paid Paypal item/service give them a chance to get back to you and then raise a dispute if needed.

Had another of those weird 'buy it now or best offer' interactions.

Pair of tyres listed at £18.95 or best offer. I offered £16, rejected. Offered £17.50, rejected. Seller counter offers £18.50.

45 fucking pence? Why even have offers on the thing if your only willing to take 45 fucking pence off the price?!

They're pretty common I find - had similar over some printer ink. I think, in fairness to sellers, often in eBay, people simply don't want (notions of machismo/winning) to pay the asking price no matter how reasonable; almost like they'd feel happy paying £15 when the seller asked for £20 but not £14 for the same thing I'd that's the asking price

Yeah, I see what you mean about people wanting to feel they've 'gotten a deal'. Don't think 45p counts as a deal though. I just rejected the offer, I would have closed the deal last night if I could have had even £1 off but now I'll look around and see what else I can find.

Might be that thing where eBay automatically enabled offers on your BIN item because it has sat around for ages with no nibbles

I had my eBay account hacked and used to set up a shop and list sun lounger chairs (200 of them) at 10 quid for 2 with free delivery.

I nipped it when I had 9 sudden sales, but going round in circles trying to get them removed and buyers sorted properly.

One got pssy with me

Do you have any left?

Ha. I wish I had one in the first place as we have but one suitable chair for outside

Sounds like you need some sun loungers. Apparently they're available on eBay, a tenner for a pair.

You shouldn't be advertising them on here if they're also for sale on eBay.

I bought a monitor on ebay refurbished form a business not individual.

Its faulty and needs to go back.
How do i get it back to them without it costing me a) a fortune as I dont think i can get that refunded? and b) without me having to take it to a post office.. not in this environment

if you paid via PayPal they'll pay up to £15 of return shipping costs

You shouldn't be paying any postage at all if the item is faulty. You should be able to start a return as normal from here and opt to say you want the item replaced (providing they have stock) rather than a refund.

Who pays for return postage?
The seller pays for return postage if the item was damaged, faulty, or doesn't match the listing description...

https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/return-postage?id=4066

Won an item friday night, now the seller is ignoring my messages it seems when I ask about a new total - as it was set as UK sale only, but pm'd seller and asked if he could send to Sweden, which was OK. So now I have a "Pay now" which I can't pay because the postage isn't included. What do I do?

This guys selling on facebook now very abusive, 0 self control,recons hes in the army leconfield,and says his girlfriend works at hessle police station ......Martyn parkes beware....

You haven't got his address have you hes just ripped me off lot money on facebook ,self control o,abusive,recons hes in the army,and his girlfriend works in hessle police station

ahaha 4 years later and still doing the same thing? What a legend. He must be related to Ronnie Pickering

I've got a weird one

Bike parts from a seller in PA, USA. Sale description has very clear (literally the first thing) instructions to request a shipping total for multiple items. Shipping for the one item is a little steep, but I'm thinking, OK, add two of these things (rims ... generally bought in twos), 'commit' and request a new total for shipping. Nothing seems to happen for 24+ hours.

Then after I've asked nicely for the new total, the shipping total is tersely restated in a PM (just four numbers and a decimal point, without stating which currency) ... which is exactly twice the shipping of one item. WTAF?

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Just received a Syncros stem, described as “Immaculate” and as having been taken off a new bike to fit a shorter one.

It’s turned up with a Ritchey faceplate held on with two bolts instead of four because it has to sit a bit squint in order to get even those two in!

I’ve actually already been refunded as it should have been here over a week ago.

Seller asked me to send the payment back if it showed up.

Why would I...how did they think...what goes through people’s...?????

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I imagine the seller is riding around with a Ritchey stem and Synchros front plate.

If they are then they are about to make a dentist somewhere very rich.

Just found out that returning a £10 item, less than 50g, for the reson of not fitting costs £3.60 by the option forced on you by Ebay. I was a bit shocked. 36% of the costing price????

Payd £3 for postage. Seller was good. Customer gets punished!

Luckly contacted Ebay and was told that I can have that refunded after I sent item and provide proof of sending.

Quite a crap situation.

Why are you shocked at having to pay to return something?