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I agree for the most part. I can only imagine what a "four-candles" their stockroom is. On the other hand some other retailers do have one step down from the £3-4 postage band and only charge £1-2 for something as small as a bolt, clip or quicklink. It's just slightly irritating for SJS not to have that extra band of postage. My guess is that a huge amount of their business in small obscure parts is by post, so it just feels quite clunky to have flat rate postage that covers everything from a single washer up to a set of brake levers.
ffm-
some other retailers do have one step down from the £3-4 postage band and only charge £1-2 for something as small as a bolt
Yes, but they are subsidising the p&p from the margin on the parts if they do that, which means people who buy a bunch of small parts at once are subsidising people who buy one at a time, or using it as a loss leader. That might be worthwhile as a marketing strategy, but let's not pretend you can actually pack and post anything for £1
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My guess is that a huge amount of their business in small obscure parts is by post, so it's just quite sensible to have flat rate postage that covers everything from a single washer up to a set of brake levers without making a loss on most orders.
gbj_tester
user69121
That's a costly business to be in, so it's churlish to complain that they charge postage separately rather than just doubling the item price on anything under a fiver.
Their p&p charge is a perfectly reasonable and accurate reflection of the cost of putting something in an envelope and posting it.