Wondering if any experts in here can help. Moved into a new house in Feb, got internet sorted through Plusnet. Ever since, the connection is very stable to laptops and ipads, speed is OK. No complaints.
However, for both our mobiles (one an iPhone, one an Android), the connection is really ropey, even though its a small place we occasionally only get 1 'bar' of wifi, and regardless of the signal strength, connection is really wobbly. Internet on our phones is so bad that we have to turn off wifi most of the time and just use mobile data.
We also recently got a second Echo dot which we are trying to play Spotify through, to a set of bluetooth speakers. This works mostly, but every hour or so will cut out/lag - which is INFURIATING!!
Anyone have a view on what is going on? I tried splitting the signal coming from the router into 2/5 ghz, with a separate 'name' or connection for each. But the problem persists regardless of what connection you choose from the phone.
Apologies for the incredibly basic explanation of the technicals, not my forte...
Wondering if any experts in here can help. Moved into a new house in Feb, got internet sorted through Plusnet. Ever since, the connection is very stable to laptops and ipads, speed is OK. No complaints.
However, for both our mobiles (one an iPhone, one an Android), the connection is really ropey, even though its a small place we occasionally only get 1 'bar' of wifi, and regardless of the signal strength, connection is really wobbly. Internet on our phones is so bad that we have to turn off wifi most of the time and just use mobile data.
We also recently got a second Echo dot which we are trying to play Spotify through, to a set of bluetooth speakers. This works mostly, but every hour or so will cut out/lag - which is INFURIATING!!
Anyone have a view on what is going on? I tried splitting the signal coming from the router into 2/5 ghz, with a separate 'name' or connection for each. But the problem persists regardless of what connection you choose from the phone.
Apologies for the incredibly basic explanation of the technicals, not my forte...