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Tough fix, or fairly simple operation?
Think the lad who owns it has been a bit heavy handed with it, to start with he thought the gears shifted automatically, then he thought right hand was up, left hand down shifts. When he brings it round a may have to get the paper and crayons out to explain how they work!
That looks to me like retainer spring that holds the small lever has broken. Similar problem on my vintage DA 7400.