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@JamesQGM
I ordered from them a few weeks ago, then panic'd as I saw their shit show reviews on trustpilot, but it did turn up pretty promptly.
It seems their main issue is that they show stock which is actually at suppliers, and their lead times on the website are way off. Whilst Wiggle/CRC show the same items as out of stock, all the traffic is directed to Tweeks who then can't fulfil orders as COVID has slowed down all the stock arriving from suppliers.
So they're bombarded with calls/angry emails about why orders haven't arrived, and don't have time to process returns.
*note I don't work in the industry so happy to be corrected