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  • My favourite phone conversation at the moment is “hiiiii erm do you guys build bikes? Like I bought a bike online and it came in a box and I just don’t know how to put it together?! (Giggles being cute)”

    Yes we build bikes, it’s £60 and there’s a 4-6 week wait.

    “WHAT?!”

    Followed by “bought a bike online and it’s fully built, just needs a quick fettle, I’ve indexed the gears but they’re just not quite right”

    Yeah that’ll be a case of leaving it with us for 4-6 weeks...

    “But it’s just a quick fettle can’t you just do it when I come in?”

  • Yes we build bikes, it’s £60 and there’s a 4-6 week wait.

    I’ve had a trike booked in to be build from a box (came from China).

    It came in two separate box and nearly 90% in pieces.

    End up texting customer to raise build labour from £45 to £100 and that’s me being generous.


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  • £45? Fuck. That. noise. 100 minimum. That's time you're not gonna get back. If you're good at something, never do it for free/cheap.

    @TM We're sending bikes in the giant boxes, and posting instructions with them on how to twist bars and put pedals on. I'm about a dozen conversations down where people have installed the forks backwards.

  • We had someone wanting us to quote to convert one into a hand (tri)cycle... 😂 I mean I’m kinda sorry that we weren’t able to help but what exactly did they expect us to be able to do?

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