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Most are understanding and are very thankful we are open and some even tip generously 'Just a tenner? Please take 20'.
The guy who was mentioned in the initial post popped by AGAIN a couple of weeks ago, this time with a CAAD 8, broken shifter, close to £250 work and we took payment upfront!
Once bitten, twice shy...
Sorry for the dredge and I never worked in a bike shop, but this is the retail workers' mantra right there!