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It has a chat feature. In the same way your employer could look through your email or your contributions to your intranet because they own it, they* - in theory - could look through content written in the chat feature.
In a nut shell: it's moderated.
It doesn't provide access to the handset's other messaging capability if that's what you are asking.
* NHS Business Services Authority
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Right, so what happens in the app doesn't (necessarily) stay in the app, and it looks as if some people didn't know this and discussed things in there relating to their employment that can be considered sensitive.
I imagine most care workers only own one smartphone and while not inevitable, it was probably bound to happen that the feature would be used in this way.
Still problematic that employers seem to be checking on this to potentially punish people through what they can glean from the app.
Is any of this true? I don't know anything about the app, so can only go on what the article says. It would be interesting to hear comments from any approgrammers on here.
https://www.theguardian.com/society/2020/may/15/union-warns-care-workers-not-to-use-uk-government-covid-19-app