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The shop have almost definitely refunded exactly what they received.
Whereas what they're legally obliged to do is refund the amount the customer paid. If it was a UK shop I'm assuming most people wouldn't be happy receiving a refund of the money they paid less the card transaction fee.
Brommers-
I'm assuming most people wouldn't be happy receiving a refund of the money they paid less the card transaction fee.
*triggered* Fucking CTT's non-refundable £1 transaction fee PER RACE
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Whereas what they're legally obliged to do is refund the amount the customer paid.
Didn't the customer pay €500?
It's not down to the shops in other countries to cover fx fluctuations when they're advertising things in their local currency.If they sold it for £450 then fine, refund £450 (and they take the hit or not).
If they sold it for €500 then refund €500. -
Are you saying the German shop is legally obliged to cover an intermediary's (Paypal's) FX margin on both conversions here? Rather than e.g. Paypal doing so? I have to say I don't believe you.
pifko
duncs
chez_jay
You are being unfair here. The shop have almost definitely refunded exactly what they received.