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Do all these council depts have slack to pick up the volume though? Can't assume all their previous work as mentioned has vanished leaving them idle?
rhb-
Do all these council depts have slack to pick up the volume though?
The 'former chief executive of Wigan council' seems to think so. I expect it depends on the council and how much they have outsourced.
Can't assume all their previous work as mentioned has vanished leaving them idle?
My sister works in a council call centre. She usually deals with repairs for council tenants but that has gone very quiet (it's presumed people don't want tradespeople in their homes at the moment) so she has been dealing with other enquiries. If you have a big team you can shuffle people about.
I assume Serco don't have 15,000 people sitting around waiting for a contract anyway.
jellybaby
Some people are arguing councils have call centres and could do this work in a distributed way: https://www.theguardian.com/society/2020/may/05/private-covid-19-tracing-disaster-councils