So on the 23rd of April I purchased these Vittoria tyres for my Colnago, they were nos, boxed and around 15/20 years old. I fitted them and rode 12 miles according to strava.
Imagine my 'displeasure' when I noticed this...
So obviously after spending £80 on them I started return with a pretty polite message and with these photos attached. I've basically got a reply from him saying tough you didn't read my terms and conditions regarding old vintage stuff... it reads as so....
Hi Shawn,
I always offer returns on unused items but NOS items are sold with the following conditions explained in all of my listings, see below.
Terms and conditions of the sale:
Lucio-Bici does not offer any warranty on vintage NOS (New Old Stock), used or second hand products. Please use at your own risk. We decline liability for any damages or injury resulting from the use of these items, most of which are decades old. Items are sold as seen and described. We strongly suggest customers take additional care with vintage items, and as a result of their age not subject them to too much force when fitting or by subjecting them to "hard" riding. Vintage items described as NOS (new old stock) are new and believed to of never been used or fitted (unless otherwise stated) despite the possibility of having signs of storage.
Surely the sale of goods act, ebay returns and paypal protection overrides his sly get out clause?
Naturally ebay and PayPal help is almost non existent right now although I do a have an ebay returns label to send them back along with the usual 'you should see a refund within 5 days' but I'm concerned if I send them back I will never see them or my money again.
I think I'm being fair after only 12 miles, imagine them in 50 miles!
So on the 23rd of April I purchased these Vittoria tyres for my Colnago, they were nos, boxed and around 15/20 years old. I fitted them and rode 12 miles according to strava.
Imagine my 'displeasure' when I noticed this...
So obviously after spending £80 on them I started return with a pretty polite message and with these photos attached. I've basically got a reply from him saying tough you didn't read my terms and conditions regarding old vintage stuff... it reads as so....
Hi Shawn,
I always offer returns on unused items but NOS items are sold with the following conditions explained in all of my listings, see below.
Terms and conditions of the sale:
Lucio-Bici does not offer any warranty on vintage NOS (New Old Stock), used or second hand products. Please use at your own risk. We decline liability for any damages or injury resulting from the use of these items, most of which are decades old. Items are sold as seen and described. We strongly suggest customers take additional care with vintage items, and as a result of their age not subject them to too much force when fitting or by subjecting them to "hard" riding. Vintage items described as NOS (new old stock) are new and believed to of never been used or fitted (unless otherwise stated) despite the possibility of having signs of storage.
Surely the sale of goods act, ebay returns and paypal protection overrides his sly get out clause?
Naturally ebay and PayPal help is almost non existent right now although I do a have an ebay returns label to send them back along with the usual 'you should see a refund within 5 days' but I'm concerned if I send them back I will never see them or my money again.
I think I'm being fair after only 12 miles, imagine them in 50 miles!