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  • We’re sorry that your order has not yet arrived. We are still working hard to process your delivery and thank you for your continued patience.

    Due to some of the social distancing measures we’ve implemented at our distribution centre, and our ongoing commitment to making sure each order is handled as safely as possible, dispatches have taken longer than usual.

    We expect to ship your order on 07/05/2020 and you will receive your tracking number then. Please note that the tracking number may take up to 24 hours to become live.

    Again, thank you for bearing with us and we hope you enjoy riding in your kit soon.

    Even under the circumstances, 2 weeks to ship an in-stock jersey is pretty shoddy, no?

  • I believe our e-commerce distribution centre was showing a 17 day delivery for in stock items. Usually we guarantee 4. The impact of social distancing is massive, basically halving the throughput. Our solution is mechanical and the space filled with packing stations so it is not possible to simply move the desks further apart, we can only use every other station. This combined with a massive demands for our products due to their nature has probably has the same impact as the save promotion at Rapha.
    This is a new world for everyone and every day is a learning day.
    EDIT just checked and we are now saying up to 2 weeks

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