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@HatBeard
So my Thunderbolt 3 dock arrived and I eagerly stopped work to wire it up and great success it was recognised and installed itself as soon as I plugged it in.
Then I crawl under the desk to get the usb cables of the devices i want to run from it, plug them in, reboot aaaaaaand it's a paperweight.
no sign of life whatsoever from the device which powers on when you connect the thunderbolt cable which is not coming up in os x or win 10, the power supply is all good as connecting usb devices to the hub powers them up.
about 30 minutes on the online chat and I'm packing it back up into the box and submitting a return request through amazon and I broke my lockdown streak of not having set foot in a building other than our own since it began dropping it to the post office.
now to wait for amazon to receive the item, refund me and then i can re-order and start the process over. just need to hope they dont run out of stock before then.