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  • Does this sound like a virus or malware? Standard anti virus scan and cleans if no luck, a complete reinstall?

    My neighbours were gonna ask a repair man to visit but it sounds like it could be a DIY job.

    He is not tech at all and I am not going to visit him but should be able teach him what’s what over text / phone if it’s software?


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  • Me mentions a touch screen, it sounds like an issue with that.

  • Sounds to me like a knackered touchscreen or touchpad that is randomly clicking on stuff. First thing I'd try would be disabling that (may need to plug a mouse in).

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