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  • Quite possibly because I'm a moron I'd be (in some ways) welcome going to court, which takes the fear out of it for me.

    Thanks for the advice, I'll email them. Out of courtesy I'd like to all the person I've been dealing with simply to follow up on the email - bad idea?

    If they do send more correspondence, should I forward it to the managing agent, the board of directors, or just bin it?

  • If you call after, it's probably worth reaffirming anything else mentioned on that call over email after too.

    So, call then email would work better.

    May sound stupid but I have some sympathy for Loretta, who has been put in an impossible situation - her client asking her to collect arrears which the evidence she has show are not owed, but said client refusing to accept that.

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