• Wanted to do a clean install of a macbook pro and set it up with a new account / no reference to old accounts.

    Apple ID appears correct: effectively newcyoa@cyoa.cyoa

    but there's an alias of some kind in the "contactable at" section which is oldaccount@icloud.com

    I can't for the life of me figure how to delete this. It means the old purchases etc are available in the app store and I don't want them to be.

    Thoughts?

    I'm running 10.15.4

    Currently tried via browser on the appleid and icloud sites. Also via system preferences > apple id

    All I want is to be able to:
    log into the app store with newcyoa@cyoa.cyoa
    only see newcyoa@cyoa.cyoa in Mail

    I don't use icloud for ICloud Drive / Photos / Reminders / Safari / Notes/ Siri/ Keychain / Find My Mac / News / Stocks/ Home.

    I do use Mail (but don't have to and don't use icloud with it)
    I do use contacts (but don't have to and don't knowingly use icloud with it)
    I do use Calendars (but don't have to and don't knowingly use icloud with it).

    newcyoa@cyoa.cyoa is currently run via gsuite so I use gmail / google calendar / google contacts etc.

    Under "contactable at" it reads:
    newcyoa@cyoa.cyoa (Apple ID)
    +7824 123123 (verified) (I can delete this)
    oldcyoa@icloud.com (I can't delete this or interact in any way)

    Tempted to just buy a new domain and a new laptop and throw this fucking thing in the fire.

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