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If I recall correctly for the steam method to work, the steam has to be able to penetrate into the wood.
So you could just test it. Take a drop of water, rub it over the location of the ding. If the water is pulled into the wood you're fine, if it stays at the surface and doesn't penetrate, it probably won't help steaming your neck.
Murphy's_Law
@ffm
Can anyone tell me what a "natural satin" finish actually is and whether it's possible to steam out a small ding in a neck through it?