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@FlowRider
my still way to friendly reply:
"Dear Michelle,
thank you for your answer. However, I'am really upset about the issue right now. Apart from the notched section, the tooth profile is entirely different, which should not be the case, if the cogs are essentially the same product apart from tooth count...
In fact, I figured on closer inspection that you used a photoshopped image of an eai superstar premium cog (https://www.velodrome.shop/track-sprockets/eai-superstar-premium-cog/), that you are also selling in your shop, to advertise your own branded budget cog. Combined with your "RRP - Compared at"-method, you promise customers getting a product of a quality similar/equal to the EAI superstar cog, but without paying for the expensive "branding".
By using those misleading strategies, you are deliberately luring customers into buying a quality-wise disappointing product, while they are in anticipation of something far superior.
Please let me know how Velodrome Shop wants to handle the issue.
Regards,
Florian"