here the development of things for your reading if interested: 1st e-mail
"Dear Velodrome Shop Team,
today I received my order, a "Velodrome Shop Elite 1/8 17 teeth sprocket". I have to admit that I find it to be a little underwhelming qualitywise for an orginal retail price of 30 pounds.
Taking the picture from your website as a reference (https://www.velodrome.shop/track-sprockets/velodrome-shop-elite-1/8-track-sprockets/), the machining of the teeth seems pretty different.
Also, there is no ring-shaped notch in the front face of the cog, compared to the picture. In addition, the label on the packaging foil states a different product ID as stated in the order details (ESP1017N FIXED SPROCKET vs VS-SP117).
Is it possible that I received a wrong product, i.e. a regular cog of lesser quality and not the "elite" version? I added photos in the attachment to clarify my reasoning.
Would you please double-check if I received the correct item and get back to me as soon as possible?
Thank you in advance.
here the development of things for your reading if interested: 1st e-mail
"Dear Velodrome Shop Team,
today I received my order, a "Velodrome Shop Elite 1/8 17 teeth sprocket". I have to admit that I find it to be a little underwhelming qualitywise for an orginal retail price of 30 pounds.
Taking the picture from your website as a reference (https://www.velodrome.shop/track-sprockets/velodrome-shop-elite-1/8-track-sprockets/), the machining of the teeth seems pretty different.
Also, there is no ring-shaped notch in the front face of the cog, compared to the picture. In addition, the label on the packaging foil states a different product ID as stated in the order details (ESP1017N FIXED SPROCKET vs VS-SP117).
Is it possible that I received a wrong product, i.e. a regular cog of lesser quality and not the "elite" version? I added photos in the attachment to clarify my reasoning.
Would you please double-check if I received the correct item and get back to me as soon as possible?
Thank you in advance.
Florian"