• The insurance company is saying they won't pay out becuase the chalet hasn't cancelled.

    I obviously don't know what policy they've got, but I'd be very surprised if it's not covered by their insurance, unless they only took their insurance out recently so the policy includes a blanket exemption for all Covid19-related claims. My annual policy covers all expenses incurred as a result of cancellation where the FCO advice in relation to the destination country is 'essential travel only' or worse, which at present is the FCO's advice for every foreign country.

  • I wonder if they haven’t got insurance or relied on their bank account insurance (or similar) mine for example is limited to £5000 for the insured person only per trip If the FCO advice is used as the reason. this is a last throw of the dice?

  • Possibly. More fool them, in that case. I think my annual multi-trip policy only cost about £60 for the year. I'm assuming that if they're spunking £17k on a ski chalet they'll be taking other foreign trips during the year.

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