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Sounds like a classic cunt. Well done for handling it without losing your shit! 💪🏻
Re pumps. Just buy in some cheap shit Old school zefal type pumps . Sell them for a tenner a pop (London price?) and let them have what they want. Better than no sale.... £30 for a PUMP?!?! Etc
TM-
We try to cater to demand as much as we could to a certain degree and offer a good balance between quality and price, £29.99 pumps selling pretty well and they're what we use in the workshop too hence why we stock them.
Put it this way, I've dealt with worse in my previous role as a banker (yep...) so this is nothing. Take the money, breath, share the experience with the team, move on... Repeat!
coventry_eagle
Self entitled middle class prick who I released the bike without talking payment cos 'I forgot my wallet and REALLY need the bike' popped in to make it right today, AFTER 3 WEEKS!
'£36 for a new tyre, tube and fitting? You're too expensive. How much is the labour? £15? How long is that for, 2 and a half hours? 2 hours?'
It's a new rear tire and tube for a child carrier trike with internal gear hub.
I replied, 'Our rate is £40/hour'.
'You are charging too much, that's why your shop is empty'
We're fully booked I replied.
Had he not came in with his little kid, I would have personally shown him out of the door and asked him not to return.
AND if you're on here, go do one...