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I've never owned one, but have friends who do and worked in a place that sold them. Always felt a bit low-quality to me. I've got a few other Hario products (kettle, siphon) and they perfectly fine, but the plasticy grinders always felt a level below in terms of quality.
If you're looking for a replacement, I'd go Porlex.
mmccarthy
So I got the Hario Mini Slim Pro Plus.
Perfect size for my needs, but beyond that I wouldn't recommend it at all. Annoying, tinny little thing. You can't replace the burrs so when it looses it's grinding power the whole thing will need to go into the recycling.
The actual burrs are pretty good though so I'd still be open to considering other Hario products.