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Broker is unlikely to suggest the existing lender who will probably give you the least hassle - should you qualify. They can tell you if you do with a quick phone call.
But yeah it’s good to shop around, but I’d have thought that was a given.
Howard-
Funnily enough I never used to use a broker. Did it all myself for years. Then I applied for a mortgage with Tesco bank (when it existed). What a fucking ball ache that was. Took 6 months to get an offer and several complaints. Basically they didn't believe our outgoings and kept asking me how much I spent on haircuts and food. I seriously lost my shit with them in the end.
I also got 500 quid of compensation off then afterwards. Personally I'd never apply for a mortgage without using a broker now. It all just goes so much smoother when you use one and they know where to place the business dependant on the case, i.e above commercial/self employed/ whether it'll meet a new build definition and you need an increased deposit etc
princeperch
Well he might have a problem increasing his mortgage or getting a further advance, if say, he has a house somewhere like county Durham, where the house might be worth significantly less than he paid for it 12 years ago.
If I were him I'd speak to a broker to make sure he is approaching the right lender which will give him the minimum of hassle.