• It might be worth mentioning, while I managed to get through to all Sky, Zen and Plusnet with no wait time, actually quicker than normally. I also asked them if they still have to go into work. Zen’s staff are working remotely, not sure if that means means WFH. Sky’s staff are really spaced out in their offices. Plusnet, not sure...

  • You get through to plusnet quickly if you’re a new customer or want to cancel your contact - once you’re hooked in to a contract you’ll find yourself in a very long queue to get hold of customer services.

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