• "When given a list of adjectives, people were most likely to choose ‘successful’ and ‘greedy’ for Virgin Media."

    "Successful" is their worst review?!

    That's a much better review for an ISP than "broken", "unresponsive", "Slow!" etc.

  • I didn't read that link, sorry. We used the actual reports rather than the summary. Not sure what they mean there.

    From memory, high renewal costs and extensive outages were the two biggest complaints.

  • They might be on the spendy side but I've got their full package (ooh nurse) and they're miles better than Sky was. Maybe they have an ADSL business that's shittier or something. Their cable service rocks.

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