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Took 15 minutes of very patient coaching down the phone to just open skype like normal.
It's taken me 5 days to get mum using Skype, which included buying her a new iPad because she's too scared to call Apple support to get the old one working. And I still need to call her mobile first, then start the Skype call and talk her through picking up the Skype call
Are you me? My partner decided we'd use zoom for a video chat with her tech illiterate parents instead of skype like usual. Took 15 minutes of very patient coaching down the phone to just open skype like normal.