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I've found this to be a nightmare on win10, with a usb bluetooth dongle. Headphones and mini-speaker work fine streaming audio, but as soon as you change the profile to audio&mic, programs get confused, drivers crash, audio stops working and the audio quality is shocking.
https://www.howtogeek.com/354321/why-bluetooth-headsets-are-terrible-on-windows-pcs/
Spent £13 since on a wired headset with audio and mic 3.5mm connections and am way happier.
yoshy
aggi
Most Bluetooth headphones nowadays are decent as headsets with the built in mics