• With the PO migration, we lost connection. Someone hadn't done it properly in the exchange. We were without a connection for a couple of days.

    Plusnet sent an engineer round twice, the first time needed another visit with three engineers to replace the copper wire from the pole to the house.

    Second one was due to my router being faulty.

  • I thought Post Office uses Talk Talk and Talk Talk uses BT? So wouldn’t it have just been a flick of a switch on a computer somewhere? Does it actually involve someone swapping some cables? Sorry 😐

  • Apparently so. That's what the openreach engineer said anyway.

    Something changed in the exchange and the local cabinet. Only one had been done

  • I used to love “cant you just flick a switch?” Yeah it’s that fucking easy that’s why you haven’t had Broadband for two weeks because someone didn’t think to just flick a switch. Ok Flicking a switch now has that worked?

    Sorry having flashbacks

    Switching service providers on broadband is a fucking nightmare of Byzantine regulations because OFCOM come into play and providers have to work on Chinese whispers to coordinate handing over the service.

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