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Thanks I did consider them before but SSE also have been pretty good customer service wise. The only possible issue is that their CS isn’t 7 days a week... they shut shop at 2pm on Sat...
Guess the true test is when you need them to send someone out, but then don’t they all use Openreach engineers? Maybe some companies have priority bookings?
ExTra
I worked for BT for 15 ish years it’s all much of a muchness, but plusnet did have very friendly customer service and fault resolution. So there’s that