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Omnium built it, so I was hoping for a little more than 2 days... Especially on the rear.
I've never even had a mountain bike wheel lose all tension in all spokes, after a couple of days. I don't see why the rear wheel of a cargo bike being used only on the road should be under any more stress than a mountain bike.
The nipples were barely hanging on by a thread when I stopped.
As soon as my new rims arrive the wheels are getting rebuilt anyway.
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Hey man, i happen to work at Omnium. That really sucks :( Lets make this good again. Ive just spoken with our team and here's what we're thinking.
The person who assembled your wheel followed all the rules (and unwritten rules) in the book and the build was checked by our head mechanic who's built hundreds of wheels. We've never seen this before with any of the handmade wheels leaving our shop, until one instance just a few days ago, and now yours! That's why we're thinking it could be something to do with the nipples we used, possibly a production error.
Regardless, I'll get an email sent to you first thing Monday morning with a solution.
If you've got anything you'd like to add, pls send us an email at info@omniumcargo.dk
Who built it? If it was under tension and then used on a working cargo bike itll rattle itself loose quite quickly. Would back all the nipples all the way out, then start again otherwise you'll be chasing random low spots forver.