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Your ‘debt’ is £711.
Based on the payments we've made for the past ten years, our debt is zero, that £711 is scheduled to be paid in June.
I am now (thanks to this thread, so it's also your fault if this goes wrong) tempted to say "I think the simplest way to resolve this is for you to take me to court, or forget the entire thing and I'll make the next scheduled payment in the normal way, as I have done since 2010".
Dammit
No they’ll be out of pocket. It’s going to cost them another £75 to take it to court so ask them on this occasion without prejudice to reconsider their position and formally make the changes in writing going forward.
Like Howard says ignore them and deal with the solicitor and pay what your invoice says and act upon that. If the MA decided to backhand their solicitor mates that’s up to them. Your ‘debt’ is £711. CAB from what I’ve heard are useless in matters like this.