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NotThamesWater
Outstanding service charge (they say, but then provide a financial statement showing that it's not) is £711, they're demanding £1,026, so service charge plus their fees, and yes this is direct from the solicitor. If I pay into the normal bank account run by the managing agent then I will be charged £95 for that money to be sent to the solicitor, apparently. So I have had to cancel the standing order that would have paid the service charge as scheduled on the 25th of this month to avoid the £95 fee.