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Sounds like the mincing passive-agressive whinging I got for calling them out when they decided that, unlike every other company in the known Universe, they couldn't deliver my order to Switzerland. Buch'a'cunts. Fuck 'em.
Brommers-
What's your knowledge on consumer rights? Before I delve to google.
They've rescined their offer. Well they wont say so, but refuse to answer my questions.
Moving forward. I want them to replace it, as it's not robuts.
However, they want me to send it back for 'diagnostics'. (I can't see why it needs diagnostics to see the pins snapped) before they commit to a resoloution. I want them to just give me a solution now. Ie. we will replace it, send it back and we will send another.
Am I being unfair? I don't really want to send it back, for (12 working day) + corona time, without a solution first.
skinny
More lol.