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Howard
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Made a return (not as described). Seller was fine and agreed to the return, which I duly sent off. eBay then confirms delivery. Nothing from seller, despite messages. I opened a dispute on last day possible and was refunded no problem. Now seller says they didn’t receive the item back and I check the Royal Mail tracking. Turns out the item was returned to the depot and they didn’t collect it and it’s winging its way back to me as I type. What’s the protocol here? I can’t return it via eBay returns and it would cost me to return. But I don’t want it and can’t use it.